This is very important for a company that is in the area of technology and telecommunications. The importance of noc monitoring is vital for the network that is being monitored. We can describe this center as a maintenance center for a certain network. Big companies that have a website or a lot of clients or sites all need to have a good NOC center. There are teams of people who constantly control and monitor the operations of networks. We can apply this to practically all areas of business. We need to understand that to have a stable site and network, or whatever you are maintaining, or you need to know that you shouldn’t be a cheapskate when paying these people. If you want to keep your network stable, you will need to hire professional NOC engineers to be sure that you won’t have any fluctuations.
Can we maintain our network without engineers?
It is a question that is ridiculous, but you will often hear it because some companies think that they can do business without any support. They will often soon realize that their business and the quality of services will start to diminish. So if you want a good support for your clients and if you want to have clients that will come back for more of your products, you will need to make sure that you offer the very best support. You will need to have online engineers constantly 24/7. You will also need to hire different teams of people to be more effective if you are offering more than one product. Engineers are trained for a certain product or area of service, so it is sometimes necessary to hire a team of them to maintain your network o support for your customers.
Companies that do not hire these teams of engineers will usually go out of business pretty soon. So if you want to stay in business and have clients, you will need to make sure you hire the very best possible people out there.
Who should I hire?
It would be the right question since you realized you need an NOC team. Well, for starters, you should hire people that had a previous experience in this area of work. We are not saying you shouldn’t hire rookies, but if you have a chance to hire a more experienced technician, then you should choose them. You should keep in mind that they are more expensive than rookies because they have more knowledge and they know how to handle situations faster and better. If you, however, want to have a cheaper team like new beginners, bear in mind you will usually need to train them to make them capable of being engineers for your company. Time is usually money, or at least we heard something like that. When training new people, you will need to give them a teacher, a professional who will make sure they are taught. And they aren’t cheap. Do the math.